Help Desk - Configuring Outlook Client

You'll need to know your domain name to replace the section in this article that say

  • Open Outlook.
  • Click the Tools menu, and select E-mail Accounts...
  • Click Add a new e-mail account, and click Next.
  • Choose POP3 as your server type by clicking the radio button, and click Next.
  • Fill in all necessary fields to include the following information:
    User Information
    Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
    Email Address: Enter your full email address (

    Server Information
    Incoming mail server (POP3):
    Outgoing mail server (SMTP):

    Login Information
    User Name: Enter your username (including
    Password: Enter your password

  • Click More Settings... and then click the Outgoing Server tab.
  • Check the box next to My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.

  • Leave these setting as default, unless your ISP blocks Port 25 (SMTP). If the block this port, change the value in Outgoing server (SMTP) to port 45.
  • Place a check in the box in front of Leave a copy of the message on the server and Remove from the server when deleted from 'Deleted Items', this will help keep your mailbox under is storage quota limit.
  • Click OK.
  • Click Test Account Settings... After receiving Congratulations! All tests completed successfully, click Close.
  • Click Next, and then click Finish.